To understand which potential improvements to the Moveshelf software should have the highest priority, it is helpful
for Moveshelf to understand which suggestions are considered most important by each customer. To make sure we
understand this, we’ve found it helpful to maintain a shared list of feedback items per customer, ordered by priority. This is called the
<customer>
input for Moveshelf document, which can be found in the shared Teams space with Moveshelf.
In this chapter it will be explained when to contact
Moveshelf support directly, when to use the
<customer>
input for Moveshelf document, and how different types of requests can best be delivered.
Contact
Moveshelf support for:
- Urgent issues (e.g. something not working as it should, blocking you from doing your work)
- Urgent questions for clarification
- Notification of added item to the <customer> input for Moveshelf
Add item to
<customer> input for Moveshelf document for:
